The next generation of countertop point of sale terminal
Build a better business with the Countertop and Duo Countertop, our most advanced point of sale terminals yet.
All-in-one countertops
Speed up service
The Countertop terminals' multi-touch screen is 2.5 times faster than our standard POS, helping you to service customers even quicker.
Boost customer engagement
The customer-facing screen on the Duo Countertop lets your customers interact with a card display, tip selection, and receipt options.
Tailor your trading
Add branding to your receipts on the built-in 80mm printer, tailor your system with other hardware, and choose from 100+ integrations.
Introducing the Countertop and Duo Countertop
The Countertop and Duo Countertop are the latest additions to our range of exceptional point of sale (POS) hardware.
The base Countertop is a direct upgrade of our older models and represents the pinnacle of Epos Now technology, with fast processing, a built-in printer and a clear, multi-touch display.
The Duo Countertop features all of the functionality of the Countertop with an added customer-facing screen. This second screen can enhance your customer experience by providing real-time visibility into their transactions, sharing loyalty programmes, and customisable idle screens!
Tech specs for our fixed-location terminals
Customer-centric service with the Duo Countertop
The Duo Countertop customer-facing screen creates a transparent, intimate sales journey that keeps your customers engaged and up-to-date on your latest products. Plus, it adds that extra bit of style to your service!
Involve your customer in the sales process by utilising our interactive touchscreen display where you can share:
- A customisable idle screen
- Live cart
- Tip selection (perfect for hospitality businesses)
- Receipt options (customers can easily choose printed, email or SMS receipts)
- Loyalty programmes (coming soon!)
Track the health of your business
As a business owner, you must understand the financial health of your business to achieve long-term success. Our Countertop range makes these health checks easier than ever.
- As you trade, your system automatically collects your sales data and collates it into business reports
- Track product performance, make simple seasonal changes, and cut inventory attrition using our sales, inventory, and transaction reports
- Store your easy-to-read reports in your personal dashboard and, thanks to our cloud technology, view them on your Countertop or other internet-connected devices
Card machine payments made perfect
By seamlessly integrating with Epos Now Payments, our first-party payment processing service, you can turn your Countertop into the perfect payment solution.
- Enjoy fixed rates for card transactions, and accept all cards, including American Express, making it easy to budget for your payment processing service cost.*
- Accept most payment methods, including credit or debit cards, chip and pin, contactless payments, and digital wallets (including Apple Pay and Google Pay)
- A smarter payments process means fewer errors, eliminating costly mistakes
Our Countertops work seamlessly with Payments and our range of card machines.
Make your Countertop truly yours
As part of our service to our customers, Epos Now maintains an app store full of some of the best first and third-party POS apps available.
With these apps, you can customise your terminal to meet the exact needs of your business. This can streamline your processes and up your efficiency.
Our Epos Now AppStore features apps that cover everything from accountancy to customer-facing screen-compatible loyalty programmes.
More than just a point of sale terminal
The Countertop and Duo Countertop can directly print receipts and handle everything from inventory management to staffing schedules.
Whether you're a retail or hospitality business, our Countertop range syncs all aspects of your business and completely streamlines your day-to-day admin.
From one central location, you can serve your customers, manage your inventory, and access real-time reports while saving yourself time and money.
Stellar 24/7 support and phone line
Our goal at Epos Now is to make it easy for business owners to access excellent POS hardware like our Countertop range. As part of our service, our support team is ready and waiting to help should you need them.
- Our self-contained support team means you only need to call us; no talking to third-parties
- Support covers everything from countertop and card machines, to integrated payments and training
- Instantly talk to a real person on our 24/7 phone line or via live chat between 9 am - 7 pm GMT
FAQ
If you have any questions about Epos Now, please contact our friendly team or read our FAQ.
- What is a fixed-location Countertop?
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Think of our Countertop terminals as a specialised computer that operates the EPOS software needed to run your business. While you can have portable terminals or mobile card machines, "fixed location" refers to countertop systems that sit in the same place on your counter.
- How much does a POS system cost?
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Many factors go into a POS system's price, including the amount of countertops needed, extra accessories and software, and more.
We highly recommend that the Countertop or Duo Countertop is purchased as part of our Complete Solution bundle, which comes with a portable card machine and cash drawer.
However, our sales team will be more than happy to lead you through building your system and finding a deal that works for you.
- How do you set up a POS system?
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Epos Now POS systems are easy to set up. Every system we sell comes with an easy-to-understand instruction manual. In addition, in your first month with us, you’ll be assigned an implementation specialist to ensure your system is running as it should be.
In essence, the process works like this:
Step 1 - Set up the hardware as described in the instruction manual.
Step 2 - Turn it on and follow the setup wizard to connect to the internet, add accessories, company details, and logo for receipt customisation.
Step 3 - Now it's time to set up your terminal point of sale software. This includes adding your products, prices, inventory, staff, and customer profiles to the system.
Once setup is finished, you can train your staff to use the system in as little as 15 minutes! Should you need any assistance, our 24/7 support team is here to help.
- How do payouts work with Epos Now Payments?
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Epos Now customers enjoy next-day payouts on all card payments completely fee-free!
Need your money sooner? We offer same-day payouts for a small additional fee.
For more information about payment solutions, payouts and rates, see the Epos Now Payments page.
- Does Epos Now offer other hardware?
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Yes! We're very pleased to offer our customers a range of additional POS accessories and integrations. We believe that every business should be able to build a POS system that meets their exact needs.
Some of these other pieces of hardware include barcode scanners, card machines, cash drawers, and more! Check out all the options on our accessories page.
- Does Epos Now operate outside the UK?
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Epos Now is a global company with over 60,000 customers worldwide. We're proud to bring affordable, effective POS systems to businesses all over the world since 2011. 🌎