Retail POS system offer!

Delight shoppers as you speed up sales and grow your business. Tailor your Epos Now retail POS business tools to your exact needs with the Epos Now AppStore.

Get your retail POS now and Save up to 77%

WAS $1099, NOW FROM $249*

Get your Christmas offer    Talk to sales

CA AU complete BF Header 2

What is a retail POS system?

POS stands for point of sale. Epos Now's retail POS system is an all-in-one, hassle-free tool for running a retail business, large or small. It includes sales hardware and software, payment systems, and integrations with all your favorite business programs—everything you need to trade!

What features will boost your retail business? 

POS systems built to simplify your day-to-day 

Only 15 minutes to master

Our retail POS system has all the features you need, yet is as easy to use as an iPad! After setting it up, your staff can master your new machine in just 15 minutes.

Enjoy complete support

  • Our friendly in-house support team are experts on our retail POS systems

  • Talk to our team over the phone or use live chat agent assistance any time between 9am and 6pm

  • ​Upgrade to our premium support package for 24/7, round-the-clock support for your Epos Now retail POS system

  • Plus, use our Epos Now Support Centre to find written and video guides on all our newest features

Call Clothing ScaleMaxWidthWzEwMjRd

Up to 80% faster stock counts

Our flexible and precise stock management software allows you to import, update, and edit your entire inventory. Our innovative business solutions give you total control and save you hours.

Full barcode management

Quick-scan new barcodes, generate and print your own barcode labels, and make scanning at checkout a faultless frenzy of sales. Equip your team with a handheld or countertop barcode scanner of your choice.

Set automatic purchase orders 

Update inventory as soon as your stock arrives! No matter how many times you restock each week, streamline the process with low-stock product lists, automated restocking lists, and simple supplier filters.

Stocktake Retail EN

Identify your best-selling product easily

View dozens of detailed reports on best-selling and under-performing products and staff, promotions, profits, customers, and more.

Access from anywhere, anytime

Whether you're in-store, at home, running errands, or even on holiday, you can access your product lists, download reports into spreadsheets, and stay in the know about your business at all times.

Simplify store operations management

Epos Now makes it easy for you to use your business data to spot trends and make better business decisions that drive you forward. Our most popular retail reports include identifying non-selling stock and analyzing peak trading times across the day, week, and year. Whatever you need, we've got you covered!

Learn more about software

reporting software

Expand your store’s revenue streams

Go multi-channel with a fully-synchronized online store! Use your favorite ecommerce platforms with a simple interface and real-time inventory all in one place to manage online orders.

Offer click-and-collect to your customers 

Expand to click-and-collect services to provide a stress-free shopping experience and give your customers choice, safety, and convenience to help grow your profit.

Ecommerce store v3

Sync your clients’ profiles 

Offer memberships, points, and personalized experiences for your customers that incentivize repeat sales. All while storing customer data on detailed customer profiles to help build up your business database.

Track your customer's loyalty points 

Whether they're buying in-store or online, add loyalty points to customer profiles with every purchase for a reward program that keeps them coming back.

Create tailored promotions with apps

Link your retail POS system with popular, paperless customer loyalty programs including LoyaltyDog and Loyalzoo, and use your POS system to run unmissable promotions your customers will love.

Option loyalty points

Your ideal store POS system

From pop-up shops to running the sales floor, Epos Now retail point of sale systems enable businesses to elevate their retail operations to new heights:

  • Includes sales software, built-in receipt printing, inventory management tools, and detailed sales analytics

  • Sell online and take card payments including Google and Apple Pay with cut-price processing fees on stylish card machines

  • Build up your own sophisticated POS system through flexible software with apps for marketing, bookkeeping, payroll and Click&Collect

5 stars

In a busy environment you need system like Epos

In a busy environment like mine, you need something reliable. Epos Now is fast and never slows us down, even during rush hours.

Patrice Key46 days ago

WAS $1099, NOW FROM $249*

Get your offer

Countertop Air right Homeware store techradar Dollar US

Recommended POS hardware accessories for retailers

Caller ID

Easy to set up, know who's calling and offer a quicker, more personalized service

Caller ID Option accesories

Barcode scanners

Plug-and-play barcode scanning to speed up transactions and inventory management

Scanner Option accesories

Staff swipe cards

Boost security and save time accessing your till using swipe-card access to your transaction software

staff swipe Option accessories 1
"Epos Now’s people are fantastic. They’ll take charge of the POS to troubleshoot. They talk to us. They get it fixed."
Bruce Rutkin

A tailor-made store POS system for all types of retail businesses

Convenience store

  • Manage thousands of products with swift barcode management

  • Offer a safe checkout when you take cash, credit, debit and contactless payments

  • Keep customers informed with customer-facing display and accessories retail businesses love

bigstock shop assistant helping custome 279958417

Electronics store

  • Filter appliances by feature or brand with a built-in product matrix

  • Robust security at the checkout with PCI-5 compliant hardware

  • Provide peace of mind with order tracking, and click and collect

electronics store preview

Apparel store

  • Manage a complex inventory matrix with full control over multiple sizing, color, and style stock options

  • Keep track of stock in multiple locations

  • Sync online payments for easy, multi-channel customer relationship management

Clothing store with owner

POS software that simplifies accounting

Integrate with leading business software in all areas of trade, and let your POS system take the weight from your shoulders:

  • Automatically send your business data to Sage, Xero, or Quickbooks accounting software

  • Run your marketing emails through Mailchimp or other marketing tools

  • Connect to Workforce.com and Deputy to help manage your staff and internal operations

  • Run loyalty programs, expand your sales channels, and adapt your retail POS system for greater success

With over 100 of the most popular POS apps and integrations available in the Epos Now AppStore, you can find the perfect match for your retail store.

Go to AppStore

Conveniance apps v2

Enjoy complete payment flexibility with Epos Now Payments

Keep checkout payments quick and painless with Epos Now Payments.

  • PCI-5 compliant for merchant and customer protection

  • Accept payments from all card types as well as Google Wallet and Apple Pay

  • Integrate with every major payment provider

  • No matter what type of card you take, you'll always pay the same rate on each transaction

  • Epos Now Payments also lets you grant cash discounts to customers, encouraging more business to your store.

Designed to keep payments easy, speedy, and safe.

Get your offer   More about payments

Epos now Accessories
Worldpay Logo v2.wine Copy
paymentsense logo copy v2
takepayments
RMS
Global Payments logo payments
visa
mastercard
applepay
contactless

Run multiple retail stores? Try Epos Now Enterprise

Get your offer      Go to Enterprise

tbel abuseridze eBW1nlFdZFw unsplash 1

How to improve customer service in retail: Top strategies for success

Ever seen a customer ditch your retail store or website after a bad experience? It’s not just about having cool products anymore. Good retail customer service can turn those one-time shoppers into regulars, while bad service will send them running for the exit. With retail changing so fast, great customer service is your key to winning hearts and cash.In this post, we're showing you how to level up your customer service game for the future. We’ve got some awesome tips to help you and your fantastic customer service representatives provide exceptional customer service.Let's get started.Provide uniform customer service across all platformsShopping isn’t just about popping into a store and picking up what you need. Nope, 73% of customers are jumping between different channels while they shop. So, your customers might be checking out your site, scrolling your socials, and peeping your emails before they actually buy anything.To keep things smooth across all those touchpoints, make sure your customer service is consistent everywhere. How can you do this, you ask? Here are some actionable ways you can provide good consistent customer service across the board:Use the same tone: Keep your brand voice the same on your website, social media, and in your awesome retail stores. That means if you’re rocking a playful, upbeat tone on Insta with sparkling emojis and fun fashion tips, your website should have that same sassy charm. When customers walk into your boutique, they should feel the same vibrant energy that they see online.Train your brill team: Make sure everyone, both online and offline, knows the ropes and can give the same excellent customer service. This means training them (either in-house or via training providers) so they’re equipped with top-notch customer service skills.Sync your info: Keep your product details, prices, and promotions consistent across all platforms.Make customer service a responsibility for everyone“That’s not my job?” Let’s flip the script on that awful saying! Instead of letting customer service be just a department’s gig, make it everyone’s job.When everyone pitches in, customers get a friendly, consistent experience regardless of who they’re talking to. To do this, start by leading the way. Show your team how it’s done, offer some training, and keep the energy positive. Celebrate those customer wins and learn from any hiccups. Let’s ditch the “not my job” attitude and turn customer service into a team effort that everyone loves to be a part of!

FAQ

If you'd like to know anything else about how Epos Now can help your business, get in touch or read our frequently asked questions.

Can I integrate Epos Now’s POS with my ecommerce store?

Most likely! Unlike other POS providers, we provide our customers with an open API app. This app allows our customers to integrate their existing ecommerce store with their new Epos Now system.

If you'd like to know more about building an ecommerce integrated POS system with our retail technology, get in touch with our support team.

What is the best inventory software for retailers?

Each business has different requirements when finding a system to manage its inventory. But overall, the inventory software in your retail POS system should improve efficiency and the profitability of your stock.

If you use an ecommerce site like Shopify, you may also want a POS solution that integrates with your chosen platform. This will help you manage inventory across channels without any extra pain.

With an integrated POS system, there’s no need for separate inventory management software or spreadsheets, as all of your inventory is stored and automated in the Epos Now Back Office.

However, if you like managing your inventory using spreadsheets, you can still export and re-upload inventory through our Bulk Import integration!

Is cloud-based retail POS software secure?

Our Epos Now cloud-based retail software securely stores all of your and your customers’ data in the cloud. This provides security against any on-site hardware damage while offering you greater access and convenience during business management.

Epos Now cloud-based technology also receives monthly updates, ensuring your business has all the latest protection against all threats, internal and external.

Does Epos Now let you set up cash discounting?

Yes! Our cash discounting feature allows you to offer discounts to cash-paying customers, which is key to attracting more customers and saving your business money on payment processing fees.

It’s easy to set up in your Epos Now Back Office and sync across your retail point of sale system and card machines—all you need to do is sign up to Epos Now Payments and click a few buttons!

Now that you've enabled cash discounting, here's a quick rundown of the key features you can use in your Epos Now point of sale system:

  • Display the discounted cash price on the tender for staff reference.

  • Process the list price on the card terminal when a card payment is selected.

  • Apply the preset discount to the total when a cash payment is chosen.

  • Ensure receipts highlight the savings from the cash discount.

  • Cash discounts will be shown in your Back Office reports for easy tracking and analysis.

Is Epos Now suitable for larger retail businesses?

100% yes! Thanks to our software flexibility, Epos Now works for small and large retail businesses.

No matter your business size or type, Epos Now provides POS software retail stores can use to gain a deeper understanding of their operation and manage it with greater ease. Our software covers everything from storing customer data to easy ways to track inventory. On top of that, every sales terminal, receipt printer, cash drawer, and credit card machine will work in perfect harmony. Then, expand your system to include your favorite third-party apps for accounting, loyalty, employee management, customer experience, marketing, and more.

We understand that multi-site operations can be complex! Thankfully, Epos Now Enterprise is here to help, providing over 63,000 of the best retail POS systems to multi-site businesses. It can create tiered systems with total access control so managers see location-specific reports with site-specific inventory levels and staff. Our Multi-Site Manager app also offers a user-friendly interface that helps you group products so each site sees only what it needs. Plus, our enterprise customers get a dedicated account manager to better protect their business against issues and help CEOs get the most out of their POS technology.

Submit your details below to learn more about Epos Now Enterprise today and get a quote on a custom solution.

How does Epos Now ensure the security of my business data?

We take our customers' security very seriously at Epos Now. All our systems and software is fully up to date with the latest cybersecurity guidelines and data encryption. We are also embed PCI compliance into our systems for full coverage.

With Epos Now Payments, you can enjoy encrypted transactions. Our in-house payment processing service offers complete transaction security with all payment methods.

What additional tools and apps are available for Epos Now’s POS system?

We have accessories and apps that can cover almost any need. This includes accountancy, employee management, multi-store management, customer relationship management, and more. If you need an ecommerce integration, we have partnership with Shopify and other business tools.

Our expansive range of POS accessories lets you customize your system to meet your exact needs. Barcode scanners, cash drawers, and receipt printers are just a few of the options we offer.

What reporting and analytics features does Epos Now provide?

Every Epos Now system comes with in-built reporting and analytics tool that identifies top sellers with sale trend analysis. These sophisticated tools use to-the-minute sales data to create reports and forecasts that will help you make informed decisions about your business.

You can also add third-party integrations like Xero and QuickBooks to help you automate your accountancy and improve your operational efficiency.

The all-in-one retail POS system

Get your offer  Talk to sales