RoomRaccoon
The all-in-one hotel and property management system you need to grow your business.
Effortlessly elevate your business
Put your hotel on auto-pilot with the RoomRaccoon PMS
RoomRaccoon brings together all the tools you need to run every aspect of your business:
- Property management system
- Multi-channel booking manager
- Customizable direct booking engine
- Daily insights and reports
RoomRaccoon's integrated features for automatic confirmation emails, invoices, and guest preference options allow you to focus on running your business more effectively.
Boost your bookings with no commission cost
Advertise and sell your rooms on multiple booking channels simultaneously - saving you time and generating more revenue. With pooled inventory, synced availability, and real-time bulk updates, there’s no chance of overbooking.
RoomRaccoon is connected to top-rated booking channels and online travel agencies (OTAs). That means you can switch on the connection to guests’ favorite channels and start promoting your rooms immediately. The best part? RoomRaccoon doesn’t charge extra for most OTA integrations.
Upselling features you can set up and forget about
Maximize your RevPAR (revenue per available room) by enabling AI-suggested upsells and cross-sells during the online check-in.
- Offer an upgrade to a more luxurious room type.
- Offer breakfast for guests who have booked their stay, excluding breakfast.
- Offer any extras, such as a parking space, a bottle of champagne or a late check-out.
The system will check real-time availability and inventory levels for all requests. If upgrades and add-ons are available, the information will automatically be displayed to the guest. Set it up, sit back, and watch your RevPAR increase.
Increase direct bookings by 43%
Guests can use RoomRaccoon’s fully integrated Booking Engine to make reservations online. Welcome guests from all over the globe with built-in multi-language support and currency converter. Make your Booking Engine your own:
- Create bespoke discount codes that are redeemable during booking.
- Customize confirmation and pre-/post-stay email templates.
- Personalize your Booking Engine with your brand colors, logo, and images.
Turn on Yield Management settings to auto-adjust your prices based on occupancy levels and current demand.
Reduce check-in queues by 70%
With online check-in and a digital ID scanner, RaccoonID, guests can kick up their feet sooner or skip the front desk altogether.
RaccoonID uses Optical Character Recognition (OCR) technology to extract data from ID documents 100% accurately. Guests’ details, such as their full name, country of origin, date of birth, and ID number, are instantly populated and saved in the ‘guest details’ section in RoomRaccoon’s PMS.
It’s entirely GDPR compliant, allows faster and more secure verification, and adds another layer of convenience to the guest experience.