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Diminishing Marginal Utility in Simple Terms

Aine Hendron
19 Dec 2024

Ever wondered why the first slice of pizza feels like heaven, but by the third slice, you're already questioning your life choices? That’s the law of diminishing marginal utility in action. This economic theory is a cornerstone of understanding consumer behavior, it’s the reason why the utility gained from each additional unit of something decreases as consumption increases. Essentially, the diminishing marginal utility states that the more you consume, the less satisfaction you derive from each subsequent unit.

Now, I know what you’re thinking. "It's just pizza, right?" But let’s be clear. This isn’t just about pizza. It’s about understanding a principle that governs everything we buy, everything we consume, and—more importantly—how we make decisions every day. The law of diminishing marginal utility states simply: the more you consume, the less satisfaction you get from each additional unit.

So, why does this matter? Well, this law shapes not only consumer preferences but also business strategies, product pricing, and even the way markets evolve. It’s the reason why businesses adjust their prices, why customer loyalty can fade, and why we, as consumers, often feel less satisfied with repeated purchases.

And here’s where it gets really interesting: despite all of this, the law doesn’t always apply. There are exceptions to the rule that reveal just how complex human behavior really is.

Let’s explore this law more together…

Understanding diminishing marginal utility

The law of diminishing marginal utility is one of those concepts that hits both consumers and businesses where it matters. To really grasp how this economic principle works, let’s break down its components.

Utility 

At its core, utility is all about satisfaction. It’s the pleasure or benefit you get from using a product or service. Think about it: when you're starving, a sandwich isn’t just a snack, it’s a lifesaver. That first bite delivers maximum utility, filling your stomach and making you feel great.

Marginal utility

Marginal utility is the extra enjoyment you get from each additional unit of a product. For instance, buying a bottle of water after a long run is refreshing (high utility). But if you grab a second bottle right after, it won’t hit the same. That smaller boost in satisfaction is your marginal utility.

Diminishing marginal utility

Here’s the thing. As you consume more, the utility derived from each unit drops. This is the law of diminishing marginal utility in action. Businesses know this, which is why diminishing utility often leads to lower prices for repeat purchases.

Negative utility

It gets worse. When the marginal utility of something hits zero (or worse, goes negative) you actively avoid it. That’s negative utility. Imagine eating a third dessert after you’re already stuffed. It doesn’t feel indulgent anymore. It feels like a bad decision.

 

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Applications and implications

You know what it is, but how can it be applied?

Examples and applications for consumers 

Say you're exhausted on a scorching summer day, so you grab a cold bottle of lemonade. That first sip? Bliss!. You were parched, and that lemonade hit the spot in a way nothing else could, with maximum utility gained.

Now, you’re still thirsty, so you crack open a second bottle. It’s good, but not quite as good as the first. Why? Your thirst is fading, and with it, so is your marginal utility.

By the time you reach the third bottle, your satisfaction starts to wane. You’re not even thirsty anymore, and that third bottle feels like overkill. If you push yourself to drink a fourth bottle, you’re not gaining utility—you’re stuck with negative utility. You feel bloated, and let’s be honest, kind of regret drinking so much.

This is the law of diminishing marginal utility in action. The more we consume, the less value we derive from each additional unit.

Examples and applications for business

Now, think about a retail store. Hiring the first cashier? Crucial—they keep the checkout line moving. The second? Great, they speed things up even more. But a third cashier at a quiet store? Their impact is minimal, and their salary is now cutting into profits.

Instead of adding unnecessary cashiers, the store might hire a social media manager to drive online sales or invest in self-checkout kiosks. That’s how businesses avoid diminishing returns, by allocating resources where they create the most utility instead of piling on more of the same.

The same principle applies to products. A coffee shop that only sells espresso will lose customers who prefer variety. Add options like cappuccinos or cold brew, and suddenly, utility increases for more customers, keeping them coming back.

How diminishing marginal utility affects pricing 

The law of diminishing marginal utility makes it clear why businesses structure pricing the way they do. Consider a business selling products that have a high profit margin. The first purchase will typically generate the highest value, and the company can price those highest profit margin products accordingly.

Think about streaming subscriptions. A platform might offer one month for $15, three months for $40, or a full year for $140. The most subjective utility functions show that customers see the first month as the most valuable, after all, they’re trying out the service. To increase purchase intent for longer plans, businesses lower the average monthly price, accounting for the fact that the marginal utility of additional months decreases.

This strategy also thrives in grocery stores. A single energy drink might cost $3, but a pack of 12 is priced at $30. The first can has the highest utility gained, but by leveraging bulk discounts, stores encourage purchases that maximize customer retention rate and boost the consumption rate over time.

Plus, companies often tweak pricing based on customer feedback and behavioral segmentation. For example, if customer data reveals a drop in product usage after the initial purchase, businesses may introduce tiered pricing to keep customers engaged throughout the sales funnel. Lower unit prices help customers feel they’re getting a better deal, supporting customer retention rates and maintaining their place in the sales funnel.

Ultimately, understanding the law of diminishing marginal utility allows businesses to balance subjective value with pricing strategies that keep products moving and customers returning.

Limitations and exceptions

While the law of diminishing marginal utility is a cornerstone of economic theory, it doesn’t always play by the rules. Sometimes, it falls short or doesn’t apply at all. Here’s when:

Limitations of the law of diminishing marginal utility

  • Tiny units: If what’s being consumed comes in small amounts (like a teaspoon of sugar or a sip of coffee) the utility may feel negligible and difficult to measure. In such cases, marginal value might seem almost constant rather than diminishing.
  • Unequal sizes: When portions vary, like one cookie being twice the size of another, it skews the entire concept of “utility per unit.” Here, the subjective value changes because the perceived benefit of a larger unit could be more significant than smaller portions, contradicting the law’s expectation of diminishing marginal utility.
  • Long gaps: If there’s a significant delay between uses—say, eating chocolate one day and another piece a week later, the sense of utility resets. After a break, the marginal value could even increase temporarily as your desire for that product has grown, triggering increasing marginal utility.
  • Irrational behavior: Consumers don’t always make logical decisions. Addiction, emotional impulses, or mental health struggles can override rational consumption patterns, meaning one unit gain produces a value that doesn't follow a predictable pattern.

Exceptions to the law

  • Rare or collectible items: When the units in question are unique—like vintage stamps or collectible sneakers—value doesn’t diminish. In fact, it might increase with each additional unit.
  • Money: This is the big one. The law of diminishing marginal utility makes no sense when applied to cash. For most people, the more money they acquire, the higher their perceived value, even if it doesn’t directly translate to consumption. The marginal value of money remains consistently high, and the one unit gain produces a lasting benefit.

What Is the Formula for the Law of Diminishing Marginal Utility?

Marginal utility (MU) is the same as the change in the total utility (TU) divided by the change in quantity consumed (Q). This formula is written as MU = ΔTU / ΔQ.

How can understanding the law of diminishing marginal utility improve my business’s pricing strategy?

By recognizing how marginal utility decreases with each additional unit consumed, you can strategically price your products to maximize sales without alienating customers. This approach allows you to optimize your profit margin.

How do revenue management strategies impact my business’s growth?

Implementing strong revenue management strategies helps businesses adjust pricing dynamically, based on demand and supply, to maximize income. By understanding consumer demand curves and the law of diminishing marginal utility, you can avoid overpricing and underpricing.