Grateful
Take the guesswork out of distributing tips with Grateful, a streamlined tipping platform that automates the process for you and your staff.
The benefits of Grateful
No tipping trouble
Automated distribution means that all your staff gets their tips paid out fairly and on time. No more arguments!
HMRC compliant
Grateful is fully aligned with the latest tippling legislation, ensuring your business meets all legal requirements.
Helpful dashboards
You and your staff get access full visibility of how much money is coming in outside of regular pay.
Simple, transparent tip management
Running a business is stressful enough without having to worry about tips! Grateful modernises the tipping process and keeps everyone happy.
- Automate tip payouts and save yourself time and money
- There are no national insurance contributions to make through tips
- Chose when to pay out tips for the convenience of you and your team
- Operate with 100% transparency about how much the team is earning
Stay compliant
Did you know that from 1st October 2024, it’s illegal to withhold tips from your staff?
Grateful is fully compliant with all relevant laws and guidelines meaning you’re never caught out by human error.
Staying compliant with HMRC ensures you stay in business and your staff get tipped fairly and on time.
Save costs, retain talent
With Grateful, you can offer your staff full transparency in tipping and save on National Insurance contributions.
Team members can sync their own Grateful app with the business’s. This promotes retention by offering a clear view of how many tips they take home.
Since all tips are collected in the app, you and your savings can also see how much you’re both saving on National Insurance contributions.
See tipping trends
You can track tips over time from your personalised Grateful dashboard and identify trends and low points.
With this information, you can gain a deeper insight into your business, customer behaviour, and team performance.
Are tips especially high this week? You can use this information to see what you’re doing right and apply it elsewhere.
How to install Grateful
Here’s how you can install Grateful on your Epos Now POS system:
- Download the Grateful app to your Epos Now POS system
- Open the app and sync it with your data
- Set up your dashboard and start accepting tips the smart way
Once you get set up, your team can sync their own grateful app to your system in just a few taps!
