The Kayana Self-Service Kiosk

Kayana Self-Service Kiosk has been built for hospitality businesses looking to capitalise on a modern, streamlined ordering system to help improve their speed, efficiency and profit.

In particular, the Kayana Self-Service Kiosk works well for the following business types: restaurants, bakeries, shopping centres, takeaways, cafes, cinemas, retail stores, hotels and franchises. In particular, it’s great for multi-site or larger organisations.

When choosing a self-service Kiosk, there are several factors you’ll need to consider. Kiosks are specialised pieces of equipment, so it’s important to really think about which option will be right for you. 

• Screen size - Kayana kiosks come in three different sizes. Small kiosks are better for businesses that lack space while larger screens attract more attention and are easier to use.
• Positioning - Kiosks are all about positioning. Where you place them in your business can have a huge impact on how your customers use them. Think about where your kiosks will have the biggest impact!
• Numbers - Businesses with a lot of space and service needs will often have multiple units. Our team will help you choose the right number of units.
• Functionality - What do you need your kiosks to do and what role do you need them to serve in your business? Your Kiosk can be modified to suit your needs.

Step 1: Set up your Kayana Self-Service Kiosk and download your menu from your Epos Now POS system, ready to be used on your kiosk by customers.

Step 2: Customers place their orders by browsing the menu on the touchscreen, which offers suggested add-ons to increase the order size, and paying for their items.

Step 3: Kiosk orders are sent through to your Epos Now POS system or Kitchen Display System.

Step 4: Knowing all order processing is handled, staff can prepare the order quickly to their best efforts, delivering a smooth customer experience.

Step 5: Use your Epos Now POS system to track sales and set new menus for your Kayana Self-Service Kiosk.