Epos Now 3.1 Release Notes

We’re excited to announce the launch of our Countertop, Duo Countertop and Air card reader in Australia and New Zealand. 

These new POS hardware solutions bring reliability, speed, and design into a single product - helping merchants streamline their business further. 

With a built-in 80mm printer, these touchscreen products work as efficiently as they look. 

The Duo Countertop comes with an integrated customer-facing screen that allows merchants to directly engage their customers, providing display options such as: 

• Idle screen (generic home screen) 
• Live cart (shows products in basket) 
• Tip selection (show preset tip amounts)
• Receipt options (including email / sms input)

Our (Duo) Countertop is perfectly paired with the pocket-sized Air card reader. Nimble yet powerful, the Air provides merchants with versatility. 

Whether you want to accept payments at the front counter or tableside, it’s all possible with this WiFi enabled device.

Key features include:

• Android-built card terminal with a touch screen that accepts PIN, contactless, mag swipe card and e-wallet payments
• The card reader connects via WiFi
• Fully integrated into Epos Now’s POS for error-free payment acceptance and access to reporting

Read more about these products below. 

AU links:

Countertop & Duo Countertop

Air

NZ links: 

Countertop & Duo Countertop

Air

We are thrilled to announce the launch of our proprietary business assistant, powered by cutting-edge Artificial Intelligence (AI) technology.

What is Sidekick?

Sidekick (Beta) is designed to be your go-to business companion, seamlessly integrating with your Epos Now system to help you manage and grow your business more effectively. Whether you run a bustling retail store, a trendy cafe, or a high-end restaurant, Sidekick helps to enhance your operational efficiency and drive your business forward.

Key Features

• Advanced analytics: Gain deep insights into your business performance with comprehensive analytics. Sidekick provides you with detailed reports on sales trends, inventory levels, and more. This data empowers you to make informed decisions that drive growth and profitability.
• Promotional content generation:  Need help with marketing? Sidekick can generate engaging promotional content tailored to your business needs. From social media posts to email newsletters, Sidekick’s AI capabilities ensure your marketing efforts are impactful and on-brand.
• Comprehensive business understanding: Analyse desired margins, locations, business types, and product offerings. Sidekick utilises both internal and external data to provide the most accurate pricing recommendations, ensuring your business stays competitive and profitable.
• Informed pricing proposals: Provides detailed explanations of the logic behind pricing recommendations, including the cost of ingredients and assumed overheads. Sidekick allows merchants to adjust pricing in real-time within the Back Office system, offering flexibility and control over your pricing strategy.

Beta Notice:

Please note that Sidekick is currently in its Beta phase. While we are excited about the capabilities it brings, we recommend validating the information provided by Sidekick before making any significant changes or business decisions.

Following the launch of the new product list, we have made further improvements. 

• Quick-Add and Advanced options: Users now have Quick-Add and Advanced options to choose from when creating new products. The Quick-Add option works as before, with the modal opening on the side of the product list. The Advanced option takes the user to the Advanced page which allows them to add additional information easily.
• Auto-generate barcodes: When creating a new product via Quick-Add you can now auto-generate barcodes. If you generate multiple barcodes they will be separated by a comma.
• Inventory shortcut: We have also added an Inventory shortcut to the action options. Click on the three dots on the far right-hand side of the page to see the options. Clicking Inventory takes you to the Inventory page for that product.

Additionally, we have resolved unintended behaviours including:

• Edit mode not working when switching between current/archived tabs
• Duplication not copying all data
• Return to top of page after edit
• New product list showing cost price excl. tax and cost price incl. tax as the same amount
• Horizontal scroll
• Reset/apply filter buttons are not displayed on mobile resolution

We are excited to introduce a new enhancement to the Transaction Report for merchants in Spain.

The Spanish Invoice Number is now included in the report. Merchants with this feature enabled on their account will see the Invoice Number displayed in the main table of the report.

For our Spanish-speaking merchants

Nos complace anunciar una nueva mejora en el Informe de Transacciones para comerciantes en España.

El Número de Factura ahora estará habilitado en el reporte. Aquellos clientes que tengan esta funcionalidad habilitada en su cuenta verán el Número de Factura reflejado en la tabla principal del informe.