The future of countertop point of sale terminals
The Countertop and Duo Countertop, our most advanced point of sale terminals yet, help you speed up service and build a better business.
![Countertop Duo Header Generic dollar NZ](https://assets.eposnow.com/public/Body-Images/Product/Hardware/Countertop/Dollar_NZ/Countertop_Duo_Header_Generic_dollar_NZ__ScaleMaxWidthWzQyMF0.png)
All-in-one POS terminals
Trade quickly
Serves customers quickly with the Countertop terminals' multi-touch screen which is 2.5 times faster than our standard POS.
Engage your customers
Bring customers into the sale with the Duo Countertop's customer-facing screen including a card display, tip selection, and receipt options.
Customised trading
The built-in 80mm printer lets you add branding to your receipts, tailor your system with other hardware, and choose from 100+ integrations.
Meet the Countertop and Duo Countertop
Say hello to the the Countertop and Duo Countertop, the latest advancements to our range of range of point of sale (POS) hardware.
We've upgraded our older model with the Countertop featuring fast processing, a built-in printer, and a clear, multi-touch display.
The Duo Countertop includes an added customer-facing screen alongside all of the functionality of the base Countertop. You can use this second screen to enhance your customer experience with real-time visibility into their transactions, sharing loyalty programmes, and customisable idle screens!
![Duo Countertop 2 Angle Generic Dollar NZ](https://assets.eposnow.com/public/Body-Images/Product/Hardware/Countertop/Dollar_NZ/Duo-Countertop-2_Angle_Generic_Dollar_NZ___ScaleMaxWidthWzM0MF0.png)
Customer-first service with the Duo Countertop
With its customisable customer-facing screen, the Duo Countertop keeps your customers engaged and up-to-date on your latest products wit. It even adds a splash of style to your service!
bring your customer into the sales process by utilising our interactive touchscreen display where you can share:
- A customisable idle screen
- Live cart
- Tip selection (perfect for hospitality businesses)
- Receipt options (customers can easily choose printed, email or SMS receipts)
- Loyalty programmes (coming soon!)
![Duo Countertop Back Hospitality Dollar NZ](https://assets.eposnow.com/public/Body-Images/Product/Hardware/Duo-Countertop/UI-Update/Dollar_NZ/Duo-Countertop_Back_Hospitality_Dollar_NZ__ScaleMaxWidthWzM0MF0.png)
Track the health of your business
To ensure long-term success, you need to understand the overall financial health of your business. Our Countertop range makes these health checks easier than ever.
- Our system automatically collects your sales data as you trade and converts it into business reports
- Using our sales, inventory, and transaction reports, you can track product performance, make simple seasonal changes, and cut inventory attrition
- Store your easy-to-read reports in your personal dashboard and, thanks to our cloud technology, view them on your Countertop or other internet-connected devices
![Back Office Hospitality Home EN Dollar](https://assets.eposnow.com/public/feature-images/Back-Office_Hospitality_Home_EN_Dollar-__ScaleMaxWidthWzM0MF0.png)
Card machine payments made perfect
With Epos Now Payments, our in-house payment processing service, you can turn your Countertop into the ideal payment solution.
- Easily budget your payment processing fees with clear fixed rates for card transactions, and accept all cards, including American Express**
- Accept almost all payment methods, including credit or debit cards, chip and pin, contactless payments, and digital wallets (including Apple Pay and Google Pay)
- A data-driven payments process means fewer errors, eliminating human error
Our Countertops work seamlessly with Payments and our range of card machines.
![Air Top Dollar NZ](https://assets.eposnow.com/public/Body-Images/Product/Hardware/Air/Dollar-/Air_Top_Dollar_NZ__ScaleMaxWidthWzM0MF0.png)
Customise your Countertop and make it yours
Epos Now maintains an app store full of some of the best first and third-party POS apps available to help our customers get the most out of their POS sytems.
Customise your terminal to meet the unique needs of your business, streamline your processes and up your efficiency.
Our Epos Now AppStore features apps that cover everything from accountancy to customer-facing screen-compatible loyalty programmes.
![Integrations UK](https://assets.eposnow.com/public/Body-Images/Product/Integrations/Integrations_UK___ScaleMaxWidthWzM0MF0.png)
Not just a point of sale terminal
With their new functionality, the Countertop and Duo Countertop can directly print receipts and handle everything from inventory management to staffing schedules.
Our Countertop range syncs all aspects of your business and completely streamlines your day-to-day admin, whether you're a retail or hospitality business.
You can serve your customers, manage your inventory, and access real-time reports while saving yourself time and money, from one central location.
![Countertop Printer Tray](https://assets.eposnow.com/public/Body-Images/Product/Hardware/Duo-Countertop/Countertop-Printer-Tray-fix__ScaleMaxWidthWzM0MF0.png)
Stellar 24/7 support and phone line
At Epos Now, we aim to make it easy for business owners to use excellent POS hardware like our Countertop range. Our support team is ready and waiting to help with any issues you may have.
- No talking to third-parties; our self-contained support team means you only need to call us
- Our support team is trained to cover everything from countertop and card machines, to integrated payments and training
- Instantly talk to a real person on our 24/7 phone line or via live chat between 9 am - 7 pm GMT
![support restaurant v2](https://assets.eposnow.com/public/feature-images/support-restaurant-v2__ScaleMaxWidthWzM0MF0.jpg)
Frequently asked questions
If you have any questions about Epos Now, please contact our friendly team or read our FAQ.
- What is a fixed-location Countertop?
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Think of our Countertop terminals as a specialised computer that operates the EPOS software needed to run your business. While you can have portable terminals or mobile card machines, "fixed location" refers to countertop systems that sit in the same place on your counter.
- How much does a POS system cost?
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Many factors go into a POS system's price, including the amount of countertops needed, extra accessories and software, and more.
We highly recommend that the Countertop or Duo Countertop is purchased as part of our Complete Solution bundle, which comes with a portable card machine and cash drawer.
However, our sales team will be more than happy to lead you through building your system and finding a deal that works for you.
- How do you set up a POS system?
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Epos Now POS systems are easy to set up. Every system we sell comes with an easy-to-understand instruction manual. In addition, in your first month with us, youโll be assigned an implementation specialist to ensure your system is running as it should be.
In essence, the process works like this:
Step 1 - Set up the hardware as described in the instruction manual.
Step 2 - Turn it on and follow the setup wizard to connect to the internet, add accessories, company details, and logo for receipt customisation.
Step 3 - Now it's time to set up your terminal point of sale software. This includes adding your products, prices, inventory, staff, and customer profiles to the system.
Once setup is finished, you can train your staff to use the system in as little as 15 minutes! Should you need any assistance, our 24/7 support team is here to help.
- How do payouts work with Epos Now Payments?
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Epos Now customers enjoy next-day payouts on all card payments completely fee-free!
Need your money sooner? We offer same-day payouts for a small additional fee.
For more information about payment solutions, payouts and rates, see the Epos Now Payments page.
- Does Epos Now offer other hardware?
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Yes! We're very pleased to offer our customers a range of additional POS accessories and integrations. We believe that every business should be able to build a POS system that meets their exact needs.
Some of these other pieces of hardware include barcode scanners, card machines, cash drawers, and more! Check out all the options on our accessories page.
- Does Epos Now operate outside the UK?
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Epos Now is a global company with over 60,000 customers worldwide. We're proud to bring affordable, effective POS systems to businesses all over the world since 2011. ๐